ESXi NC551m stops working after firmware update

In an ideal world, management would provide unlimited funding to upgrade hardware continuously! We all know that’s not going to happen! Sometimes it is necessary to prolong the lifespan of servers as long as possible, particularly when they are extremely well-provisioned devices, even by today’s standards!

Such is the case with our HP BL460 G7 Blades. They are each equipped with a dual-port 10Gb onboard NIC adapter (Emulex HP NC553i) and a dual-port Mezzanine NIC adapter (Emulex HP NC551m), rendering a total of four 10Gb ports.

Recently, after running HP Service Pack for Proliant (SPP), we lost network connectivity to the Emulex HP NC551m adapter. It wasn’t simply that no network traffic was being passed, but rather the entire adapter disappeared from the configuration in ESXi 6, and the adapters were not visible using the SSH CLI command: esxcli network nic list It’s as if the NC551m adapter simply wasn’t there! Continue reading